Frequently Asked Questions
Everything you need to know about your badminton gear and orders.
Do you provide professional racket stringing services?
Yes, we offer professional stringing services for all rackets purchased. You can select your preferred string type and tension during the checkout process, and our certified stringers will prepare your racket before shipping.
How long does shipping take for domestic orders?
Standard shipping typically takes 3-5 business days. If you have requested a custom stringing service, please allow an additional 1-2 business days for processing before your order is dispatched.
What is your return policy for rackets and shoes?
We offer a 30-day return policy for unused items in their original packaging. Please note that rackets cannot be returned once the plastic wrap on the handle is removed or if they have been custom-strung to your specifications.
Are your products 100% authentic?
Absolutely. Badminton World is an authorized dealer for all brands we carry, including Yonex, Victor, and Li-Ning. Every product comes with a manufacturer's authenticity code where applicable.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Do you offer international shipping?
Yes, we ship to most countries worldwide. International shipping rates and delivery times are calculated at checkout based on your location and the weight of the package.